Zappos, the online shoe retailer that revolutionized the way internet retailers think about customer service, is making its most extreme company change yet. According to Quartz, during the company’s Q4 meeting last month Zappos CEO Tony Hsieh announced that Zappos would be undergoing a major conversion into a Holacracy, a system devoid of job titles… Continue reading Zappos Stripping Employees of Titles to Encourage More Productivity and Entrepreneurship
