As True Detectives fans flocked to HBO Go last night to live stream the finale of the crime drama, they soon found their hopes thwarted. With so many people trying to access True Detective at the same time, HBO Go was overloaded with requests and crashed. Instead of seeing Matthew McConaughey playing detective, HBO Go users saw only a spinning circle on a black screen.
HBO Go reported the service disruption on Twitter about 50 minutes after the finale started airing:
Due to overwhelmingly popular demand for #TrueDetective, we've been made aware of an issue affecting some users. Please try again soon.
— HBO GO (@HBOGO) March 10, 2014
True Detective fans weren’t pleased, but they joked about non-Cable subscribing kids sharing their parents’ HBO Go accounts:
HBO Go is a flat circle pic.twitter.com/E4hAsTEupN
— Brandon Chamberlain (@brandnizzle) March 10, 2014
"Mom, did you change the HBO Go password?" -Hundreds of thousands of people right now
— Matthew Reichbach (@fbihop) March 10, 2014
On the plus side, the HBO go outage is helping family togetherness, as people all over call their parents to see if they changed a password
— Michael Schaffer (@michaelschaffer) March 10, 2014
— Annie Montemayor (@annievangsnes) March 10, 2014
Man, so many HBO GO subscribers tonight are totally going to cancel the subscriptions they don't have.
— James Poniewozik (@poniewozik) March 10, 2014
Despite what these jokes say, HBO does not crack down on account sharing. CEO Richard Plepler recently told BuzzFeed that rather than viewing account sharing as a loss of business, he views it as a business opportunity, a “terrific marketing vehicle for the next generation of viewers.”
Wall Street Journal reporters were able to access HBO Go again after being locked out of their accounts for two hours.
Were you able to watch the True Detective finale last night?