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Dropbox Apologizes After Weekend-Long Outage for Some Users

dropbox outageWere you having trouble using Dropbox this weekend? The company has confirmed its service was down during the weekend after a bug unveiled itself during a routine server upgrade on Friday.

Dropbox assured users that most of its functionality was restored within three hours after the initial outage, but some users experienced longer outages for the service on desktop clients and the mobile apps. Dropbox disputed any reports, however, that claimed the site was hacked or that it experienced a denial of service attack.

On its blog this morning, Dropbox apologized to users for the inconvenience:

We know that many of you rely on Dropbox every day — we pride ourselves on reliability, and any downtime is unacceptable. In response, we’re currently building more tools and checks to make sure this doesn’t happen again. You can visit our tech blog to learn about this effort and read a more detailed explanation of events.

We’re sorry for the trouble this caused, and we thank you for your patience and support.

   
 
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